Privacy policy

Privacy Policy

Last Updated: 25 SEPTEMBER 2026

At STUDENT BOOK STORE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you visit or purchase from our website.

By using [WEBSITE URL], placing an order, creating an account, subscribing to communications, or otherwise interacting with our services, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

[STUDENT BOOK STORE] is an e-commerce business operating from India.

Business Name: STUDENT BOOK STORE
Business Address: IN FRONT OF GAYATRI MANDIR,NUAPADA,ODISHA
Email: studentbookstore14@gmail.com
Phone: [PHONE NUMBER]
Website: [WEBSITE URL]

For questions about privacy or your personal information, please contact us using the details above.

2. Information We Collect

Depending on how you use our website, we may collect the following categories of information:

Information You Provide Directly

When you place an order, create an account, contact us, or subscribe to our communications, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Account login information

  • Order and purchase history

  • Information you provide when contacting customer support

  • Reviews, feedback, or other content you voluntarily submit

Payment Information

When you make a purchase, payment information may be processed by our payment service providers. Depending on the payment method, we may receive information such as payment status, transaction reference, payment method, or limited transaction details.

We generally do not store complete payment card numbers or other sensitive payment credentials on our own systems when these are processed directly by a third-party payment provider.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed and interactions with our website

  • Referring website or source

  • Approximate location derived from technical information

  • Date and time of website activity

  • Cookies and similar technologies

3. How We Use Your Information

We may use personal information for purposes including:

  • Processing and delivering your orders

  • Confirming payments and transactions

  • Providing customer support

  • Managing customer accounts

  • Communicating with you about your orders

  • Responding to questions, requests, and complaints

  • Processing returns, refunds, exchanges, and other service requests

  • Improving our website, products, and services

  • Personalising your shopping experience where appropriate

  • Detecting, preventing, and investigating fraud, abuse, or security incidents

  • Maintaining the security and functionality of our website

  • Sending promotional communications where permitted and where you have provided the required consent

  • Complying with applicable legal, tax, accounting, regulatory, and law-enforcement requirements

  • Establishing, exercising, or defending legal claims where necessary

Where consent is the basis for processing your personal data, applicable Indian data-protection requirements provide for consent to be informed and unambiguous and allow withdrawal of consent, subject to applicable legal requirements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential functionality and understand how visitors use our website.

Cookies may be used to:

  • Keep items in your shopping cart

  • Remember preferences

  • Maintain login or session functionality

  • Understand website traffic and usage

  • Improve website performance

  • Measure the effectiveness of marketing campaigns

  • Support relevant advertising, where applicable

Some cookies are necessary for the website to function and may not be optional. Other cookies may depend on your choices or applicable consent requirements.

You can manage or block cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.

5. Third-Party Services and Data Sharing

We may use trusted third-party service providers to operate our business. Depending on the services we use, these may include:

  • Shopify or our e-commerce platform

  • Payment gateways and payment processors

  • Shipping and logistics providers

  • Order-fulfilment providers

  • Website hosting and technology providers

  • Analytics providers

  • Customer-support platforms

  • Email and SMS communication providers

  • Marketing and advertising platforms

  • Fraud-prevention and security services

These providers may process personal information on our behalf or receive information necessary to provide their services.

We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, prevent fraud or misuse, or protect the safety of our customers and others.

We do not sell your personal information merely because you use our website.

Where third-party services process information independently under their own privacy policies, their own terms and privacy notices may also apply.

6. International Data Transfers

Some of our service providers may process or store information outside India.

Where personal information is transferred outside India, we will take steps required by applicable law and our contractual arrangements with relevant service providers.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal, tax, accounting, and regulatory obligations.

When personal information is no longer required, we may delete it, anonymise it, or otherwise securely dispose of it, subject to applicable legal requirements.

8. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, misuse, loss, or destruction.

These measures may include access controls, secure systems, authentication procedures, encryption or other security technologies where appropriate, monitoring, and limiting access to personal information to people and service providers who reasonably need it.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by us.

If we become aware of a personal-data breach requiring notification under applicable law, we will take the steps required by law.

9. Your Rights and Choices

Subject to applicable Indian law, you may have rights concerning your personal information, including rights to:

  • Request information about the personal data we process about you

  • Request correction of inaccurate or incomplete personal information

  • Request deletion of personal information where applicable

  • Withdraw consent where processing is based on consent

  • Request assistance in exercising applicable data-protection rights

  • Raise a complaint or grievance concerning our processing of your personal information

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. It may also mean that we cannot continue providing certain services where the information is necessary for those services.

To exercise an applicable right, contact us at:

[EMAIL ADDRESS]

We may need to verify your identity before fulfilling certain requests in order to protect your account and personal information.

10. Marketing Communications

If you have subscribed to receive promotional emails, SMS messages, or other marketing communications, you may unsubscribe at any time using the unsubscribe mechanism provided in the communication or by contacting us at [EMAIL ADDRESS].

Even if you opt out of marketing communications, we may still send essential transactional or service-related communications, such as order confirmations, shipping updates, payment notifications, or important account messages.

11. Children's Privacy

Our website is intended for use by customers who are legally permitted to use e-commerce services under applicable law.

We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent is required unless such consent has been appropriately obtained.

If you believe that a child has provided personal information to us without the required consent, please contact us at [EMAIL ADDRESS].

12. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws and regulations.

When we make changes, we will update the “Last Updated” date at the top of this policy. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or wish to raise a privacy-related complaint, please contact us:

STUDENT BOOK STORE
IN FRONT OF GAYATRI MANDIR,NUAPADA,ODISHA
Email: studentbookstore14@gmail.com
Phone: [PHONE NUMBER]
Website: [WEBSITE URL]

Privacy / Grievance Contact: [PRIVACY CONTACT NAME OR ROLE]

We will review and respond to privacy requests and complaints within the timeframe required by applicable law.

15. Governing Law

This Privacy Policy is intended for an e-commerce business operating in India and will be interpreted in accordance with applicable laws of India.

Nothing in this Privacy Policy limits any rights or remedies available to you under applicable law.